Terms of Service
Last Updated: July 2026
1. Acceptance of Terms
By accessing or using the ZOROCAM website, mobile applications, and any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Services after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.
2. Account Registration
To access certain features of the Services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your account information to keep it accurate
- Keep your password confidential and secure
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate your account at our discretion if we suspect any violation of these Terms.
3. Purchases & Payments
All purchases made through our Services are subject to our acceptance. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in pricing, or suspected fraud.
Prices displayed on our website are subject to change without notice. All prices are listed in US dollars unless otherwise stated. Applicable taxes and shipping charges will be calculated and displayed at checkout.
We use secure third-party payment processors to handle all transactions. Your payment information is encrypted and transmitted securely. We do not store full credit card numbers on our servers.
4. Shipping & Delivery
We ship products to addresses within the United States and select international destinations. Shipping times and costs vary based on the shipping method selected, destination, and product availability.
Estimated delivery dates are provided for reference only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, weather conditions, or other circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.
5. Returns & Refunds
We offer a 30-day return policy on most products purchased directly from ZOROCAM. To be eligible for a return, items must be in their original condition, unused, and in the original packaging with all accessories included.
Refunds are processed to the original payment method within 5-10 business days after we receive and inspect the returned item. Shipping charges are non-refundable unless the return is due to our error or a defective product. Please refer to our Return Policy for complete details.
6. Intellectual Property
All content on the Services, including but not limited to text, graphics, logos, images, videos, software, product designs, and trademarks, is the property of ZOROCAM or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Services without our prior written consent. Any unauthorized use may violate copyright, trademark, and other applicable laws.
7. User Content
By submitting content (including reviews, photos, videos, comments) to our Services, you grant ZOROCAM a worldwide, non-exclusive, royalty-free, perpetual, and transferable license to use, reproduce, modify, distribute, and display such content in connection with our business.
You represent and warrant that you own or have the necessary rights to the content you submit and that it does not violate the rights of any third party or any applicable law.
8. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws or regulations
- Infringing upon the intellectual property rights of others
- Uploading malicious code, viruses, or harmful content
- Interfering with the proper functioning of the Services
- Attempting to gain unauthorized access to our systems
- Using the Services for any fraudulent or deceptive purposes
- Harassing, threatening, or abusing other users
- Scraping, data mining, or using automated means to access our Services
9. Limitation of Liability
To the fullest extent permitted by applicable law, ZOROCAM and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of the Services.
Our total liability to you for any claims arising out of or relating to these Terms or the Services shall not exceed the amount you paid to us during the twelve (12) months preceding the event giving rise to the claim.
10. Dispute Resolution
Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in San Francisco, California, and be conducted in English.
You agree to resolve disputes on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration. You may opt out of this arbitration provision within 30 days of first accepting these Terms by sending written notice to our legal department.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising out of these Terms shall be brought exclusively in the federal or state courts located in San Francisco County, California.
12. Contact Information
If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:
Email: legal@zorocam.com
Address: ZOROCAM Legal Department, 123 Innovation Drive, San Francisco, CA 94105, United States
Phone: +1 (800) 555-ZORO