ZOROCAM

Get in Touch

We'd love to hear from you

Email

support@zorocam.com

Phone

+1-800-ZOROCAM

Address

San Francisco, CA

Frequently Asked Questions

Find quick answers to common questions about shipping, returns, warranty, and more.

How long does shipping take?

Standard shipping takes 5-7 business days within the continental US. Express shipping (2-3 business days) and overnight options are available at checkout. International orders typically arrive within 10-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day no-questions-asked return policy on all ZOROCAM products. Items must be returned in their original packaging with all accessories included. Refunds are processed within 5-7 business days after we receive the returned item.

What does the warranty cover?

All ZOROCAM cameras come with a 2-year limited warranty covering manufacturing defects. This includes issues with the sensor, lens, display, battery, and internal components. Accidental damage, water damage beyond rated depth, and unauthorized modifications are not covered. ZOROCAM Pro customers receive an extended 3-year warranty.

Do you ship internationally?

Yes! We ship to over 40 countries worldwide. International shipping rates are calculated at checkout based on your location. Please note that import duties, taxes, and customs fees are the responsibility of the recipient and vary by country.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and bank transfers for orders over $500. We also offer financing through Affirm for qualifying US customers.

Find Us

San Francisco, CA